At My Support Loop, our people are at the heart of everything we do. We know that when our team feels supported, respected, and valued, our participants receive the best possible care. That’s why we invest in creating a workplace where our staff can thrive — and our clients can trust the quality of support they receive.

Stable Employment & Long-Term Support

All our team members are employed directly by us, not contractors. This means long-term security, benefits, and a clear career pathway. We are committed to supporting your growth, recognising your unique skills, talents, and life experiences, and helping you shine in your role.

Modern Tools & Seamless Systems

We use an online app for shift scheduling, where you can clock on and off, access client records, and view all the information you need in one place. Policies, procedures, and other documentation are all at your fingertips. It’s easy to use, and we guide you through a full walkthrough during induction — ensuring you have everything you need to provide the best support.

Insurance & Safety You Can Trust

All our staff are fully covered by Public Liability, Personal Accident, and Professional Indemnity insurance, including coverage for our fleet vehicles. This means you can focus on supporting participants with confidence, knowing your safety and security are fully protected.

Reliable Payments

We work on your behalf to ensure payments are accurate, timely, and hassle-free. Our systems make payroll seamless, so you can focus on what matters most — delivering outstanding support.

A Culture of Collaboration & Growth

We value teamwork, collaboration, and personal growth. We understand that family and personal commitments are important, and we support our team members to balance work and life. With us, you’re not just part of a workplace — you’re part of a team that works together, celebrates achievements, and values every contribution.

Why Clients Choose Us

Clients choose My Support Loop because our staff are supported, trained, and empowered to provide high-quality care. A happy, skilled, and safeguarded team means better experiences and outcomes for everyone in our community.

Join our team or choose our services — because when our team is supported, our community thrives.