Team Member Safeguard

Safeguarding you and our clients

Being part of My Support Loop, we want you to feel safe and protected when at work. 

All our support members are employed through My Support Loop as well as dedicated contractors (ABN holders), meaning we are committed to supporting all our team members so they can commit to long-term support.

 We are passionate about team collaboration among all our members. We believe if you enjoy the team you work with, you enjoy what you do.

Insurance Coverage

We have you covered. All support team members are protected by public liability, personal accident and professional indemnity insurance.


When it comes to payments, we’re working on your behalf to ensure receiving payment for your services is as seamless as possible. Arrangements will be in place and advised with each support. My Support Loop takes this into consideration when arranging our prices and pay packages.  

Further supports for you

We use an online app, our smart shift scheduling software, where you can: clock on and off shifts. We also use Bright Safe where you can obtain client records all in one place to provide the best support, including My Support Loop policies and procedures and other documentation which may be required to provide to support you. Easy to use and you will be given a walkthrough at your induction.

Valuing our team members

We value our team members just as much as our members and we encourage self growth as well as gaining further skills within My Support Loop. 

We recognise that we all have different life experiences, past employment history, talents and skills which make us all unique, and we want our team members to shine and feel appreciated for the hard work they do in our community. 

We also understand that our families are important to us and sometimes their needs must come first. We will always be mindful of these times and support our team members the best way we can.

We want to work with you to create long term employment. 

Along with our values and collaboration we create a great teamwork environment and a great place to work and be a valued team member. 

UNITY is our strength.